Thank you for shopping at the Santa Barbara Zoo online gift-shop. Your purchase supports the Zoo's mission of preserving, conserving, and enhancing the natural world and its living treasures through education, research, and recreation. If you require assistance, please contact us at retail@sbzoo.org or 805-962-5339.

Contact Information:

Email: retail@sbzoo.org

Mail:
Santa Barbara Zoological Gardens
500 Ninos Drive
Santa Barbara, CA 93103, U.S.A.

Telephone:
Admissions Information: (805)963-5695
Visitor Information (recorded information): (805)962-6310
Zoo offices: (805)962-5339
Fax: (805)962-1673

Shipping Information:

If item is in stock, orders generally ship out in 1-2 business days. We only ship via Priority Mail unless the total shipment is over 2 lbs. Heavier packages are shipped UPS and rates calculated according. We never add handling fees. What we pay for shipping, you pay for shipping. We estimate you should received your package in 5-7 days after receiving your order.

We want you to be happy with your order. Requests for refunds, returns and cancellations can be submitted by emailing retail@sbzoo.org or by calling 805-962-5339. In the event of a return, a call tag will be sent and a refund or exchange will be issued upon receiving the item in question.